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  • UX research
  • Interaction design
  • User interface
  • Usability testing
  • Wireframing
Client
Shasha
Services
UX research, Interaction design, User interface, Usability testing, Wireframing
Industry
Media & streaming
Date
Jan 2025

Shasha isn’t just a streaming platform: it’s where Arab storytelling finds its screen.

An Arabic-first OTT streaming experience across mobile, smart TV and web, designed right-to-left from the first wireframe for audiences across the Middle East.

Shasha Platform, Media & streaming product designed by UXNCO

Benchmarking

Understanding the Arabic cultural media landscape

Before drawing a single screen, we examined the world’s leading OTT platforms, analysing features, UX patterns, visual systems and cross-device compatibility. The goal: map what fails, extract what works, and find the exact gaps where Shasha could lead.

RTL is a foundation, not a feature

Every competitor treats Arabic as a localisation layer added on top of an English product. Layouts, spacing logic and reading flow are designed LTR-first; Arabic is an afterthought. Shasha had the opportunity to reverse this entirely.

TV UX is a discipline of its own

No competitor invests meaningfully in the 10-foot experience. Mobile patterns are copy-pasted onto TV screens: focus states are invisible, type is unreadable from a distance, and D-pad navigation is broken. TV was universally the weakest touchpoint.

Discovery is broken everywhere

Across the platforms studied, content rails lack hierarchy, paid vs. free states are poorly communicated, and geo-blocking offers no feedback. Users are abandoned mid-journey with no clear path forward. This became one of Shasha’s clearest design opportunities.

Discovery highlights

4+
Competitor platforms analysed
100
Screens designed
3
Platforms built from one system

Platforms studied

A close look at the streaming giants

We audited each platform across mobile, TV and web, noting UX patterns, information architecture, RTL handling and visual language quality, then distilled the signals into themes.

Logos of the streaming platforms benchmarked for Shasha: Netflix, Disney+, Apple TV+, Prime Video, StarzPlay, OSN+, MBC, Hulu, Paramount+ and HBO Max

Netflix

Content rows and hero layout.

Disney+

Premium brand language.

Apple TV+

Editorial, minimal UI.

Prime Video

Dense catalogue plus live.

StarzPlay

Regional Arabic UX.

Mobile app

Designing for thumb-first, scroll-native discovery

The mobile app was built around content-first bottom navigation, cinematic hero cards and a live broadcast rail. Arabic RTL was designed first; English LTR was adapted from it, not the reverse.

Content-first navigation

Bottom tab navigation keeps core actions reachable with one thumb. The UI disappears behind the content: a dark background ensures thumbnails and artwork are always the focal point.

Live and real-time states

The live badge (مباشر) is a persistent urgency signal surfaced at the top of every session. Paid vs. free content is clearly badged at card level, no surprises, no interruption to the browsing flow.

Player as a first-class experience

Skip intro, skip credits and fast-forward are one-tap controls, not buried in menus. Chromecast and AirPlay handoff states are integrated directly into the player UI.

Shasha mobile app screens showing the Arabic home feed, live rail and video player

Smart TV

The 10-foot experience

TV UX operates by completely different rules. Text must be legible from three metres. Navigation must work with a D-pad. Focus states become the primary interaction signal. We designed across Samsung TV, LG TV, Apple TV and Android TV from a single visual system.

Cinematic hero, minimal chrome

The hero is full-bleed artwork with minimal UI overlay, the show does the selling. A season and episode sidebar gives persistent context so users always know where they are in the content hierarchy.

D-pad-first interaction model

Every interaction was designed for a remote control, not a touchscreen. Focus rings are visible on both dark and light artwork. Free vs. paid badges appear per episode, no subscription surprises mid-binge.

Four platforms, one visual system

Samsung, LG, Apple TV and Android TV each have different technical constraints and store guidelines, yet all share the same Shasha identity, spacing system and component logic. Picture-in-picture is supported across all variants.

Shasha smart TV interface with Arabic episode list, focus states and picture-in-picture

Design system

A visual identity rooted in Arabic culture

From benchmarking emerged a clear direction: bold, editorial and culturally grounded. Shasha’s design system uses a distinctive accent to cut through the visual noise of the Arabic media landscape, memorable, legible on every screen size, and RTL-native from the ground up.

Editorial homepage

A full-bleed cinematic hero makes content the first and only impression on load. Hover-state card previews let users discover more without leaving the browsing context.

Transparent geo and access states

Geo-blocking is communicated with clear, helpful empty states: users always understand why content isn’t available and what their options are. Subtitle, language and quality controls are reachable within two interactions in the player.

One Shasha, everywhere

Watchlist, profiles and viewing history sync across mobile, TV and web in real time. Start on a phone, continue on the TV, the experience picks up exactly where it left off.

Shasha design system: typography, colour, components and RTL layout rules

The approach

Three platforms. One cohesive product.

Each surface required its own design logic, but one identity tied them together. Here’s how we thought before we drew anything.

Diagram of the Shasha design approach across mobile, TV and web

More work

Other products we’ve shaped.

Reach us

Whether it’s an idea or a challenge, we’re ready to step in.

Tell us where your product stands today. We’ll come back within two working days with how we’d approach it.